Terms and Conditions
These terms and conditions apply to all personal training services offered. By purchasing any package, clients agree to the terms outlined below.
Single Session & Intro Offer:
Expiration: The single session and introductory offer (4-session package) expire 30 days from the date of purchase.
Usage: Sessions must be scheduled and completed within this timeframe. Unused sessions will not carry over past the expiration date and are non-refundable.
Cancellation Policy: Cancellations or rescheduling requests require a minimum of 24 hours’ notice. Sessions cancelled within 24 hours are forfeited and cannot be rescheduled.
Non-Transferable: Sessions in the single session or intro offer package cannot be transferred to another person.
10-Session Pack
Expiration: The 10-session package expires 90 days from the date of purchase.
Usage: All sessions must be used within 90 days. Any sessions not completed within this period will expire and are non-refundable.
Cancellation Policy: A 24-hour notice is required for cancellations or rescheduling. Late cancellations or missed sessions will result in a forfeited session.
Transfer Policy: Sessions are non-transferable and can only be used by the original client.
12-Session Pack
Expiration: The 12-session package expires 90 days from the date of purchase.
Usage: Clients must use all sessions within this 90-day period. Unused sessions after the expiration date are forfeited.
Cancellation Policy: A minimum of 24 hours’ notice is required for any cancellation or rescheduling. Missed sessions without proper notice are forfeited.
Transfer Policy: The 12-session package is non-transferable and for the original client only.
General Policies
Refunds: All sales are final. Refunds are not available, except under exceptional circumstances at the trainer’s discretion.
Medical Exceptions: If you are unable to complete sessions for verified medical reasons, please contact us to discuss potential extensions or rescheduling options.
Communication: For scheduling or changes, contact us directly by phone or email. Sessions cancelled without communication are forfeited.
These terms ensure that we can maintain a consistent schedule and provide the best service possible to all clients. Please reach out with any questions or clarifications.